How Do I Cancel My TruthFinder Subscription

How Do I Cancel My TruthFinder Subscription

Whether it’s your new employee, strangely behaving significant other, or the shady character from your neighborhood, sometimes you’d give everything for reliable background information. 

TruthFinder is a data search service that can help you out, providing its users with access to searches on pretty much anyone. Of course, the service has its price. If you’d like to get rid of the membership you no longer need, read our pro tips on how to cancel TruthFinder as painlessly as possible.  

TruthFinder: How Does it Work?

TruthFinder is often referred to as one of the most accurate background check and data search services on the market. You can use it to verify or lookup pretty much all the important data on millions of Americans including date of birth, past and present addresses and contact details, social network connections, relatives and associates, and much more.

The platform uses billions of public data points to bring you the most accurate and up-to-date information. It offers a wide variety of search parameters that allow you to customize your report as much as possible. Many users really like the simple and clear interface, and you can use the platform on the go too thanks to the nice Android and iOS applications.

To use TruthFinder, you have to register your user account and become a member of the community. This is associated with a mandatory membership fee – plans currently start at $27.78/month. Unfortunately, there is no trial version available, and you also cannot pay for your reports individually, so subscribing is your only option. 

How to Cancel Your TruthFinder Membership 

TruthFinder is a public record search service. The service is available online and through Google apps. TruthFinder allows individuals to run background checks on anyone that they need to. The site pulls from various public record resources to form a comprehensive report. Users will gain access to basic information such as addresses and telephone numbers or they can access harder to find information like criminal records and court judgments. TruthFinder is a great resource to screen babysitters, neighbors, or to simply see what’s in your background. The website is a useful resource, but you may find that you don’t need it for a long period of time. If you find that you need to cancel your subscription, follow the steps outlined below. You will need your name and email address if canceling by phone and your account login information if canceling online.

To Cancel by Phone

  1. Call the member care center at 1-800-699-8081
  2. Press Option 1 for billing
  3. Ask a representative to cancel your account
  4. Wait for an email confirmation

To Cancel Online

  1. Login at
  2. Go to your user dashboard
  3. Navigate to the cancel link, located in the subscriptions area
  4. Choose a reason for cancelling your account
  5. Deny any offers for savings to continue service.


  • Cancelling your account will immediately stop any further billing to your account. However, you will still be responsible for any pending invoices or charges on your account.
  • If you have a monthly subscription, you will still have access to your account until the end of the month.

How to cancel my TruthFinder Subscription: Frequently Asked Questions

Haven’t found all the information you were looking for? Here are some of the frequently asked questions and answers on TruthFinder and its cancellation policy: 

How do I get TruthFinder for free?

TruthFinder currently doesn’t offer any free trials or demo versions, so if you come across such a claim or promise, it’s most likely only a scam or clickbait. The only way to get access to TruthFinder’s advanced search tools is registering and paying your membership fee via the official website.

Is TruthFinder illegal?

No need to worry – TruthFinder obtains all the data and information from 100% legal and legitimate data points and databases. These include public records, archives, directories, public data from social networks, and many more. On the other hand, there are rules on how you can and cannot use the information you have received. These should be always obeyed to stay out of trouble. 

Is TruthFinder hard to cancel?

TruthFinder’s cancellation policy is quite clear and simple. However, some of the platform’s past users reported that it can take relatively long to receive a response or cancellation confirmation from TruthFinder’s customer service representatives, so you should send your cancellation request well in advance of any important deadline.

How do I stop TruthFinder from sending me messages?

Like many other platforms and web-based services, TruthFinder updates its users frequently on its new features, data reports, promotions, or any relevant changes and upgrades. This happens via electronic newsletters, and each of these emails contains an option to unsubscribe. All you have to do is click on this option. You should be excluded from the future newsletter recipients immediately. 

What are the best TruthFinder alternatives? 

TruthFinder is preferred by thousands of its active (and presumably satisfied) users – but maybe you need something slightly different, whether it’s about the features or costs. Here are some alternative services you might want to consider after you terminate your TruthFinder account:


BeenVerified provides thorough and reliable background checks on people, properties, or vehicles. All you have to do is enter some basic data (name, address, phone number, etc.) in the search bar and wait for your aggregated and cross-checked results from billions of sources. 

Just like TruthFinder, BeenVerified works on a subscription basis – you can sign up for a one-month plan ($26.89) or three-month plan ($52.44) depending on your actual needs and expectations. Unfortunately, there is currently no trial or demo version currently available.


If you ever did any research on the most popular people search databases, you surely couldn’t miss Spokeo. This user-friendly platform has been around since 2006 and it already helped around 20 million users get the information they needed. 

Some basic data can be obtained from Spokeo free of charge, but detailed and specific information is only available to paying customers. On the other hand, it’s cheaper than most of the competition: One month of access to Spokeo services can cost you anywhere between $4.95 and $13.95 depending on the commitment period you choose.


PeopleFinders is yet another people search database that gives you direct and convenient access to countless valuable information on almost anyone. The platform works with around 43 billion public records located in every corner of the country – finding the data you’re looking for is pretty much granted. 

PeopleFinders offers its services exclusively to its paying members. One month will cost you $24.95 and it includes full reports on present and past contact details, marital status, associates, and relatives of the person of interest. Occasional promotions can allow you to get your initial month of service just for $9.95.


VerifyLookup is one of the less known services on the market, yet it offers pretty much everything you would expect from some of the more popular platforms. This people & data search covers only information on the US residents, but that’s typical for most of these services.

The good thing is that you can use VerifyLookup both on your desktop computer and mobile devices (smartphones, tablets, etc.). Also, if you don’t want to pay for a monthly/annual subscription, you are allowed to purchase each lookup and report individually.  


Whether you’re using people and data search services regularly or you’ve only needed them at one special occasion, there usually comes a time when you’re ready to move on – and get rid of your data search subscription. Fortunately, waving goodbye to your TruthFinder membership is relatively easy and there’s not much that could go wrong along the way.

We hope this TruthFinder cancellation guide provides you with all the information you were looking for, and that you’ll be able to terminate your account on this platform without any major obstacle. Moreover, we hope you’ll be able to find a good replacement among our recommended alternatives if you need to. 

Do you want to cancel some other people and data search subscriptions? Check out our Cancellation Guide or our How Do I Cancel My Account article for more relevant information.