How do I cancel my VASA Fitness membership?


VASA fitness is a chain of fitness gyms in Utah. There are currently 24 locations with over 200,000 members. It is Utah’s largest gym, with a wide range of gym and spa amenities, classes, and personal training.

You can sign up for the “Basic” or “Fitness” monthly club membership, as well as free trial passes.

If you find your VASA fitness gym membership no longer needed, follow the steps below.

*Important things to note:

  • You must give a 30-days notice to cancel, so cancel right away to avoid being charged. If you do not, you will be charged on a month-to-month basis until you cancel.
  • You can cancel while you’re still in contract IF you have moved more than 25 miles from the nearest gym, OR if you sell or transfer the account to someone else.
  • There are fees applied for cancelling and transferring.

How To Cancel Your VASA Fitness Membership:

Cancel via Online:

You will need: Your full name, email address, date of birth, and the barcode info from your keytag, or the member ID from your welcome email.

  1. Go to this link http://cancel.vasafitness.com/.
  2. Click on “Start.”
  3. Fill up the questionnaire.
  4. Click on “Submit.”
  5. Wait for an email confirmation.

Cancel via phone:

You will need: Your full name, date of birth, and member ID number from your welcome email.

  1. Call customer service at 877-877-0343.
  2. Request to cancel membership.
  3. Verify membership information.
  4. Ask for a confirmation number or email for your records.

Cancel via email:

You will need: Your full name, date of birth, and member ID number from your welcome email.

  1. Send a cancellation request to reception@vasafitness.com.
  2. Make sure to include your full name, date of birth, and member ID.