How to Cancel Kentwood Springs

Kentwood Springs is also known as

  • Kentwood Springs
  • DS Services of America Inc

About Kentwood Springs

In Kentwood, Louisiana, bottled water delivery company Kentwood Springs was established in 1963. Residential and commercial customers in the Gulf States region, which consists of Louisiana, Alabama, Mississippi, and Florida, can use their delivery service. Through its sibling company, Primo Water, Kentwood Springs rents out water dispensers for use in residences and businesses. The parent business DS Services owns both businesses. Through recycling initiatives, water management, in-kind donations, and assistance to communities in need, Kentwood Springs promotes environmental and social responsibility. Delivery periods are staggered every two weeks. Water bottles in sizes of 3 and 5 gal. are available for use with rental dispensers. Water options for the client include spring, distilled, fluoridated, and artisanal. Additionally, Kentwood Springs provides delivery for case packs of bottled water, name-brand sparkling waters, tea, coffee, and chocolate. In addition, they provide monthly water dispenser cleaning services for $59.99. Customers use a credit card or debit card to set up auto-pay in order to subscribe to the service. For residential clients, the parent firm, DS Services, may run a credit check and places a $50 authorization hold on the card. You can open a new account on the business website or by calling 866-407-7873. A service representative will come out to set up the dispenser, go over operating procedures, and go over where empty bottles will be put for pickup after the account has been set up. The first service call requires the presence of an adult (18 years or older). Prices vary depending on the type of water, type of dispenser, and any additional add-on goods chosen by the consumer. They also grant a $25.00 credit to both the existing customer and the referral’s account through their Refer a Friend program. Full account management, such as modifying pre-set delivery dates, managing the products scheduled for delivery, managing the payment method, etc., is available online from Kentwood Springs. The additional methods listed below can be used to cancel service if a customer decides they no longer require Kentwood Springs or Primo Water.

Kentwood Springs CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Phone (Live Agent)

Follow these steps:

  1. Pick up your phone and call 1-866-407-7873
  2. Tell the representative that you’d like to cancel
  3. Ask the representative for a receipt, email, or confirmation number
  4. If you’re unsure, ask if you’re going to be charged again
  5. It’s important to keep the info about your cancellation, just in case!

E-Mail

Follow these steps:

  1. Shoot the email to [email protected]
  2. Create an email requesting cancellation, for a confirmation number and final billing details

Web Form

Follow these steps:

  1. Head over to https://www.kentwoodsprings.com/support/contact-us
  2. Put your info in the places provided
  3. Request cancellation in message box
  4. Continue by clicking on submit

MORE ABOUT Kentwood Springs

Address
Address 1200 Eagles Landing Blvd
CityLakeland
State/Province/RegionFL
Zip/Postal Code33810
CountryUnited States
Contact Information
Phone 11-866-407-7873
Email 1[email protected]
Twitter Urlhttps://twitter.com/kentwoodsprings
Facebook Urlhttps://www.facebook.com/kentwoodsprings
Main Site Urlhttps://www.kentwoodsprings.com/faqs
Help Site Urlhttps://www.kentwoodsprings.com/faqs
Contact Form Urlhttps://www.kentwoodsprings.com/support/contact-us
Policies
Terms Of Service Urlhttps://www.kentwoodsprings.com/terms-of-use
Privacy Policy Urlhttps://www.kentwoodsprings.com/privacy-policy