How Do I Cancel My Idol Lash

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Idol Lash is an eyelash enhancer from Pacific 298 Ltd that states it will give the user longer, thicker, darker, and fuller eyelashes in as little as 2-4 weeks of use. In addition to various proteins, vitamins, and moisturizers, Idol Lash contains kelp extract, honey extract, nettle extract, chamomile extract, and alfalfa extract. There is a 90-day money back guarantee for users who return their product unopened minus shipping and a restocking fee of $10.00. Initial orders are available in 3 packages. The Tier 1 package is a 1 month supply of the product for $39.95, while tier 2 is a 3 month supply for $26.63 per month for a total charge of $79.90. Tier 3 is a 6 month supply for $23.97 per month, charged as a single charge of $119.85. Ordering the initial package will enroll a user into the automatic shipment program for their chosen package size. The shipments will be charged and sent automatically until cancelled by the user but there is no minimum commitment period and users can cancel at any time. If a member cancels within the 90-day period and returns their unused product, there are refunds available minus the charges mentioned. More information can be found below if you are seeking to cancel your automatic shipments of the Idol Lash system.

Get together this information:
  • First Name
  • Last Name
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country (if outside USA)
  • Phone Number
  • Email address on the account
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 818-303-9260
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. If applicable, ask for a refund
  5. Ask the representative for a receipt, email, or confirmation number
  6. It’s important to keep the info about your cancellation, just in case!