How do I cancel my Shipt

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Shipt is a same-day grocery, household, and produce delivery service based in Alabama. These 2 guides will show you how to cancel your account.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
To cancel by Web Chat:
  1. Head over to https://www.shipt.com/
  2. Continue by clicking on “Live Chat”
  3. Help the representative locate your account by providing the info they ask for
  4. Continue by clicking on “Start Chatting”
  5. Tell the representative that you’d like to cancel
  6. It’s important to keep the info about your cancellation, just in case!
To cancel by Web Form:
  1. Head over to https://www.shipt.com/contact/
  2. Help the representative locate your account by providing the info they ask for
  3. It’s important to keep the info about your cancellation, just in case!