How Do I Cancel My TrustPMT.com

Still having trouble?
Start Online Cancel Form

TrustPMT.com is a payment processing company located in Nicosia, Cypress. It is a privately owned company that was started in 2015. The Director of the company is Pauline Ann Wales. The company is currently owned by LL Lead Logik Limited.

TrustPMT manages customer service and billing for adult dating and video/photo websites. The service is provided to hundreds of internet websites. On customers’ billing statements, the description of the charge is shortly branded to ensure discreet billing for customers. When customers purchase memberships from certain websites, TrustPMT will handle the billing and customer service inquiries. For most of the websites, free trial memberships are available to new members. If you do not want to be billed further after the free trial period, you will have to cancel the service. If you do not cancel, you will be automatically billed again at the end of the trial period. At that time, the full membership price will be billed and you will continue to be charged on a monthly basis.

TrustPMT offers exceptional customer service to all customers. You can reach out to them seven days per week between the hours of 6:00am-6:00pm PST. They are available via phone, email, and live chat. For faster service, it is recommended to utilize the live chat feature on the website or email them directly. You can access all contact methods by going to the “Contact Us” page on the website.

If you would like to cancel a service that is currently being billed through TrustPMT, follow the cancellation instructions below. Our detailed guide will instruct you on what pieces of information you will need to have handy as well as contact details.

Get together this information:
  • First Name
  • Last Name
  • Email Address
To cancel by Web Chat:
  1. Head over to TrustPMT.com
  2. Click on Live Support Online
  3. Put your info in the places provided
  4. Tell the representative that you’d like to cancel
  5. If applicable, ask for a refund
  6. If you’re unsure, ask if you’re going to be charged again
  7. Ask the representative for a receipt, email, or confirmation number
  8. It’s important to keep the info about your cancellation, just in case!