How Do I Cancel My Road Runner Sports VIP

Still having trouble?
Start Online Cancel Form

Road Runner Sports is a retail brand. The company was founded in the early 1980s by Michael Gotfredson. Michael Gotfredson also serves as the Chief Executive Officer. The headquarters are located in San Diego, California. The company focuses on providing comfortable shoes for people who are heavy into fitness, sports, and running. The company is considered the world’s largest running and walking store.

Road Runner Sports sell products for men, women, and kids. Additionally, there are also accessories and nutritional products available. Some popular brands included under the brand are Basics, Nike, Brooks, New Balance, Saucony, Adidas, Hoka One One, R Gear, Mizuna, Garmin, Altra, Reebok, Under Armor, Merrell, and Fitbit. Products are available for purchase online and in-stores. There are over 30 brick and mortar stores. These stores are located in Arizona, California, Colorado, Georgia, Illinois, Maryland, New Jersey, Ohio, Oregon, Pennsylvania, Virginia, and Washington.

The VIP Family Plan is a membership for families to enjoy exclusive members-only discounts. With a VIP membership, you can enjoy 10% off of all purchases. There is a 90-day VIP Perfect Fit Promise that allows you to return your items without any hassle. You will get free shipping with all orders. The VIP Best Price in America perk is a price-matching benefit that ensures you get your products at the cheapest prices. You will gain access to exclusive events and sales. The VIP Family Hotline is the VIP-only customer service department. The VIP Family Plan is $1.99 for your first year and then $28.99 per year after the first year.

If you would like to cancel the VIP Family membership plan, you can easily do so. Follow the cancellation instructions below for more information.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 800-543-7309
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. Ask the representative for a receipt, email, or confirmation number
  5. It’s important to keep the info about your cancellation, just in case!