How Do I Cancel My RingCentral

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RingCentral is a cloud-based communications company. It was founded in 1999 by Vlad Shmunis. RingCentral is #1 worldwide market share leader. There were several investors who invested in the company, including Doug Leone, Sequoia Capital, David Weiden, Khosla Ventures, Rob Theis, Scale Venture Partners, Bobby Yerramilli-Rao, Hermes Growth Partners, and DAG Ventures. The company is headquartered in Belmont, California. There are also offices in Denver, Charlotte, Boca Raton, Toronto, Singapore, Manila, China, Xiamen, St. Petersburg, Russia, and Ukraine.

RingCentral has various products. RingCentral Office is a cloud-based PBX system for businesses. RingCentral Professional is a suite that provides a universal telephone number, voicemail, dial-by-name directory, call forwarding, and other features on the app. RingCentral Fax allows you to virtually send and receive faxes online without a fax machine. RingCentral Meetings, Webinars, and Rooms is a virtual web conferencing solution. RingCentral Glip adds team messaging, document sharing, task and event management, and other collaborative functions.

RingCentral Office has four plans. Essentials is $19.99 per month, per user. Standard is $24.99 per month, per user. Premium is $34.99 per month, per user. Ultimate is $49.99 per month, per user. RingCentral Professional has three plans. Pro is $15.99 per month. Pro Plus is $19.99 per month. Office All-in-One Standard is $34.99 per month. RingCentral Fax has four plans. Fax 750 is $12.99 per month. Fax 1500 is $17.99 per month. Fax 2500 is $49.99 per month. Fax Unlimited is $39.99 per month. RingCentral Meeting has three plans. The free plan is totally free. The Essentials plan is $14.99 per month, per user. The Advanced plan is $19.99 per month, per user. If you are a large business that needs Contact Center needs, you can choose between three plans (Basic, Advanced, Ultimate). You will need to contact the Sales department for pricing. Pricing is based on individual business needs.

To cancel your RingCentral subscription plan, simply follow the cancellation instructions outlined below.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 1-888-898-4591
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. If applicable, ask for a refund
  5. If you’re unsure, ask if you’re going to be charged again
  6. It’s important to keep the info about your cancellation, just in case!