How do I cancel my Philo


Philo is a standalone internet television subscription service. To learn how to cancel Philo, follow one of the 3 guides included on this page.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 855-277-4456
  2. Tell the representative that you’d like to cancel
  3. Ask the representative for a receipt, email, or confirmation number
  4. It’s important to keep the info about your cancellation, just in case!
To cancel by E-Mail:
  1. Create an email and include your account information
  2. Tell the representative that you’d like to cancel
  3. Ask the representative for a receipt, email, or confirmation number
  4. Shoot the email to help@philo.com
To cancel by Web Chat:
  1. Head over to https://static.zdassets.com/web_widget/latest/liveChat.html?v=10#key=philo-tv.zendesk.com&settings=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&&locale=en-US&title=Web%20Widget%20Live%20Chat
  2. Tell the representative that you’d like to cancel
  3. Ask the representative for a receipt, email, or confirmation number
  4. It’s important to keep the info about your cancellation, just in case!

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