How Do I Cancel My Mossyplay

Mossyplay was created by Kingplay Corporation located in Wilmington, Delaware as a way to give customers access to a large library of digital books in one site. It is available worldwide, though there are limitations in certain countries as listed on their site.

Mossyplay offers paid monthly subscriptions allowing its customers to have unlimited access to a comprehensive digital entertainment library of fully licensed e-books. The library covers a wide variety of genres to appeal to a full range of interests including romance, sci-fi, western, autobiographies, mystery and much more. New titles are added every day, giving customers plenty of exciting new content to discover, including anything from timeless classics up to the newest releases. The e-books may be read directly through a browser or downloaded to a PC or tablet.

Customers new to Mossyplay can often sign up beginning with a 5-day free trial. This gives new customers time to peruse the library and get some reading in. At the end of the five days, the customer will be charged the monthly fee. This fee is processed automatically at the end of the five days and each subsequent month on that same date. These membership fees may vary depending on which plan was selected upon registration as well as any promotions in place at the time of registration. New customers may see a $1 or $2 charge on their card even during the 5-day free trial. This is a temporary hold used to verify identity and will be released within ten business days.

If you have a membership with Mossyplay and want to cancel it for any reason, we can help you do so. Included below, you will find a step-by-step guide on how to contact the company plus what information you’ll want to have handy when you do. Continue reading below for more details.

Get together this information:
  • First Name
  • Last Name
  • Username
  • Email Address
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Phone Number
  • Amount of Last Charge
  • Date of Last Charge
  • Last 4 Digits of Card
  • Reason for Cancellation
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 1-888-983-1287
  2. Tell the representative that you’d like to cancel
  3. If applicable, ask for a refund
  4. Help the representative locate your account by providing the info they ask for
  5. Ask the representative for a receipt, email, or confirmation number
  6. It’s important to keep the info about your cancellation, just in case!