How Do I Cancel My Lunemedia

Lunemedia is a media library and streaming service, owned and operated by Sense Box Limited. Sense Box is located in Manchester, England in the United Kingdom. The service is one of several that provides subscriptions to users that are then used to access a library of movies, music, games, and e-books online. Lunemedia provides users with 4 players for movies, music, games, and books that can all be used to access the different types of content. Lunemedia content can be accessed via these applications on desktop and laptop computers, as well as via iOS and Android phones and tablets.

Members gain unlimited access to the full library of content with their premium subscriptions. 1-month memberships are available for $39.95 per month. These memberships are billed automatically every 30 days and can be cancelled at any time if desired. 3-month memberships are available for $16.65 per month. These memberships are also billed automatically every 30 days but must be kept for 3 months before they are eligible to be cancelled. 5-month memberships are billed $12.99 per month and are billed automatically every 30 days. These memberships are required to be kept for 5 months before they are eligible to be cancelled. Refunds may be available in some cases for memberships that are cancelled. Cancelling also includes the option to downgrade to a basic membership, which provides access to the site with content able to be purchased on a per-item basis. Free trials are offered from time to time, as are $1.00 trial offers to try the site for a trial period for new customers. More information is available below to assist you in cancelling your Lunemedia subscription.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Username
  • Email Address
  • Password
  • Date of Last Charge
  • Amount of Last Charge
  • Last 4 Digits of Card
  • Reason for Cancellation
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 1-888-991-4824
  2. Tell the representative that you’d like to cancel
  3. If applicable, ask for a refund
  4. Help the representative locate your account by providing the info they ask for
  5. Ask the representative for a receipt, email, or confirmation number
  6. It’s important to keep the info about your cancellation, just in case!

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