How do I cancel my InfoPay

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Start Online Cancel Form

InfoPay provides background records, criminal records, as well as marriage and divorce records. If you need to know how to cancel, follow these 5 steps.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 800-309-9351
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. Ask the representative for a receipt, email, or confirmation number
  5. It’s important to keep the info about your cancellation, just in case!