How to Cancel Great Call

GreatCall makes a lot of sense if you want a mobile service that includes 24/7 access to urgent care, a personal operator to help you navigate your phone, and an easy-to-use device. Oh, and it has plans starting at $32.99 per month and uses the best wireless network in the country. Sure, there are some disadvantages to growing older, but senior discounts aren't one of them. When it comes to cellular plans, GreatCall does not believe in one-size-fits-all solutions. You can select an individual plan that is appropriate for your specific needs. GreatCall has options for you, whether you want unlimited data for streaming on the go or a cheaper plan with no data at all. Furthermore, whatever plan you select includes senior-focused features for added safety and support.

GreatCall plans cost $32.99 to $59.99 per month and include varying amounts of voice minutes, texts, and data. It's up to you how much of each category you want, but it's recommended that you avoid the $32.99-per-month 750 Minute Plan. If you enjoy talking on the phone, you'll accumulate minutes faster than you think, and it's probably worth the extra four dollars per month to double your minutes with the 1500 Minute Plan.

Find a plan that allows you to do what you want with your phone. For most seniors, a plan that covers all of your bases, such as the Unlimited Talk & Text Plan for Jitterbug Smart, is recommended. You don't have to worry about overdoing it on calls or texts with this plan, and you have enough data to check Facebook on the go if you want. By choosing this plan over the Unlimited Talk, Text, and Data plan, you save approximately $18 per month. However, if you know you'll be checking social media, shopping online, or playing Scrabble with the grandkids while out and about, you might want to go with the unlimited data plan.

You also get the basic health and safety package with your GreatCall cell phone plan. The basic package includes two items: 5Star Urgent Response and Brain Games. The 5Star Urgent Response support allows you to communicate with trained agents who can assist you in any situation by simply pressing a button. Did you just try to lift something and possibly injure your back? Press the button to get assistance. Maybe you suddenly feel dizzy and want to make sure everything is fine. You can get assistance by clicking the button. Furthermore, children and grandchildren will be relieved to know that there is an extra set of eyes and ears looking out for their Nana. Brain Games are also installed on your device. These simple games can help seniors maintain their brain health and memory. It'll also keep you occupied when you're stuck in the grocery store line behind the person with a million coupons.

GreatCall Mobile provides coverage to its customers by utilizing the Verizon network. Fortunately for you, Verizon covers 70% of the country and has the most reliable network. GreatCall Mobile is a mobile virtual network operator (MVNO) (MVNO). This is a fancy way of saying that GreatCall uses Verizon's network rather than its own. Let's cut through the technical jargon and get to the point: GreatCall provides excellent service on Verizon's network, so you shouldn't have any trouble making a call or sending a text (as long as you're not in remote Alaska).

The only disadvantage of using an MVNO is that your phone may be deprioritized. Because GreatCall is essentially borrowing Verizon's network, you may experience service outages in congested areas. This is due to Verizon prioritizing its own customers over GreatCall customers. Unless your church bingo games draw hundreds of people, you're unlikely to encounter deprioritization very often. Verizon's network provides some of the fastest internet connections available. The Verizon network has an average download speed of 20.9 Mbps.2 In other words, you shouldn't have to wait long for things to load while streaming or browsing the web.

GreatCall created Jitterbug phones to work in tandem with its phone service. You have two Jitterbug devices to choose from: one is a simple flip phone, and the other is a smartphone. Both phones are designed to feel easy and straightforward to use. You can count on the 5Star urgent response button to be front and center on either device as well. You'll just need to decide if you want the simplicity of a flip phone with no internet access or a smartphone with internet access and apps like Facebook. The Jitterbug Smart 2 is Jitterbug's smartphone counterpart. It's similar to an Android or iPhone device, but a little easier to use. A large 5.5-inch screen with simple, list-based menus and voice-typing features is provided. If you don't need all the bells and whistles that come with a smartphone, the Jitterbug Flip is a great option. It has a large screen with large buttons, which is important to some seniors. What good is a phone if you can't read the text on it?

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge
• Account Number

Follow these steps:

1. Pick up your phone and call 800-733-6632
2. Tell the representative that you'd like to cancel
3. Help the representative locate your account by providing the info they ask for
4. If you're unsure, ask if you're going to be charged again
5. Ask the representative for a receipt, email, or confirmation number
6. It's important to keep the info about your cancellation, just in case!

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