How do I Cancel my MagicJack Account?

MagicJack is an interesting telephone device that uses a USB port on a computer to provide low-cost phone service. It is matched to any standard phone, and must be used in conjunction with a subscription service. The service is billed annually, so cancelling may come with a fee to finish the contract. It’s best to read the cancellation policy as well as the contract during the initial sign-up procedure.

Cancel your MagicJack by gathering the following information:

  • Your full name
  • The email address you used when signing up
  • The phone number on file
  • The password for the website,
  • Activation code you used when you signed up
  • Your order date
  • Your order number

Follow These Steps to Cancel:

Cancelling with MagicJack can be done over the phone or online. Begin by calling 561 594 5787 or by logging into the MagicJack account you set up when you started the service. You’ll want to talk to a live person, so follow the phone prompts or click on the “Live Chat” option through the website. Tell the person on the other end of the line that you would like your subscription cancelled, and follow the instructions provided. You may be asked to return equipment, so make sure to follow return instructions carefully to avoid possible equipment charges.

Remember to log into your MagicJack account page at and remove all payment information from the page. While it’s rare, MagicJack might accidentally charge you after the service is cancelled. Prevent this by double checking that your information is cleared on the website.