How Do I Cancel My CenturyLink

CenturyLink is a telecommunications company offering telephone, internet, and digital television services. It was founded in 1930 by F.E. Hogan, Sr. It is a publicly traded billion-dollar company located in Monroe, Louisiana. The CEO is Jeff Storey. The Chairman is Harvey Perry. Services are available to residential, business, governmental, and wholesale customers in 37 states. The company currently employs over 50,000 employees.

CenturyLink offers high-speed internet service to residents. There are multiple plans available. The lowest plan is $45 per month and includes 25 Mbps of speed. This is ideal for people who like to utilize online social networking and online shopping. You can also stream movies with this plan. It supports multiple devices. If you do a little more, you can get the $55 per month plan, which includes 40-80 Mbps of speed. You can stream HD movies, use online gaming, video chat with your family and friends, and use multiple devices and users. The highest plan is the 100-140 Mbps plan for only $65 per month. You will be able to do heavy streaming of HD movies, play video games online at a fast speed and connect up to 10 devices. There is also an option to include Norton security, protecting you and your family from spam, fraud, viruses, and malware.

Additionally, CenturyLink offers phone services. The phone plans include local and long-distance calling as well as multiple features. There are three plans, Basic, Unlimited, and Essentials with pricing starting at $60 per month. You can also get DirecTV through CenturyLink. There are bundle deals available that will help you save more money on your phone, internet, and cable services.

If you would like to cancel your services, you can do so by following the instructions below. We’ve outlined detailed instructions on how to contact CenturyLink and contact your services.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Account Number
  • Last 4 digits of Social Security Number
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 800-201-4099
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. Ask the representative for a receipt, email, or confirmation number
  5. If you’re unsure, ask if you’re going to be charged again
  6. It’s important to keep the info about your cancellation, just in case!