How do I cancel my eFax

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eFax is an online fax service that allows you to send and receive faxes virtually. Here are 6 steps to learn how to cancel your eFax subscription.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • 4 digit PIN code on account
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 800-958-2983
  2. Choose phone option 1
  3. Tell the representative that you’d like to cancel
  4. Help the representative locate your account by providing the info they ask for
  5. Ask the representative for a receipt, email, or confirmation number
  6. It’s important to keep the info about your cancellation, just in case!