Sometimes your life and career take an unexpected turn and you need to reassess how you spend your money and present yourself online. This can also mean you have no use for a LinkedIn premium account subscription any longer. However, it can be hard to figure out how to cancel it unless you dig deep into the LinkedIn website, since most people’s LinkedIn subscriptions are tied to credit cards that are automatically billed in regular intervals. With no easy to find “cancel” button, it can be frustrating to get rid of a premium account, especially when that is not what you want to be focusing your time on.
How to Cancel
While there is a way to cancel or change your account in your user settings, it seems that sometimes this method does not work, as users have reported in the past that they clicked the button yet still were billed later on. The easiest way to cancel your account without having to deal with possibly being billed incorrectly is to contact the LinkedIn support staff.
1. You can do this by going to the LinkedIn Help Center Contact Us page on their website.
2. Once you are there, enter all of your account information and make the subject of the request something such as “Cancel my premium account.”
3. Next, you will have to fill the question field. Type “I would like a free account instead of the premium one that I am paying for right now.”
4. After that, click the “Continue” button followed by the “Finish Submitting Question” button.
5. On the next screen, you will see your support ticket number. Write this down or save it to a notepad file as you may need this later.
In a couple of days, you should receive an e-mail from LinkedIn staff confirming your request to have your premium account closed. Once you have seen that your account has reverted to a basic account, keep an eye out for your next credit card statement to make sure that you were not billed incorrectly. Even though this is rare, it has happened before so it is always best to make sure.
Other Options to Try
Sometimes, instead of cancelling your premium account altogether, you might want to downgrade or change it to another type of account instead. Like cancelling your account, the best way to do this is by going to the “Contact Us” page. This time, however, put “Change Premium Account Type” in the subject line to make sure the customer service representative knows exactly what you would like to have done to your account.
Changing Account Types
Remember, there are five different types of premium accounts for you to choose from. These are: Business, Job Seeker, Sales Navigator, Talent Finder, or Recruiter. For example, if you have recently lost or quit your job, you probably will want to change your premium account over from Business to Job Seeker, as this will give you more advanced tools for getting noticed so you can find your next job.
References
LinkedIn Answers:
LinkedIn Free and Upgraded Premium Accounts
Canceling or Downgrading your Premium Account