Driver Support offers a software product aimed at identifying and updating out of date drivers on your computer. Driver Support is operated by a company known as PC Drivers Headquarters 1 which has been in business since 1996. The company is based in Austin, Texas and owned by Michael Hurd. The driver update software pulls from a database of over 26 million drivers to assist customers in locating and downloading the correct one for their system. The software will scan the user’s computer automatically for out of date drivers but gives the user the control over choosing to download and install them since this must be done individually and manually. Signing up for the service is a matter of choosing to download the software and set up billing for the recurring cost. Driver Support’s service will cost $9.99 each month, billed every month until cancelled by the user. For this cost, the customer gains access to the Driver Support software as well as several other included programs. These included programs are an internet speed booster that aims to increase the speed of your internet service, a software optimization program, and software that claims to improve the quality of streaming content.
Subscription-based Driver Support provides you with complete software-related assistance and technical support. However, this service comes with a monthly fee, so if you don’t need it constantly, you’re probably already considering its cancellation. How to cancel Driver Support and terminate your subscription easy and for free? This cancellation guide has all the answers.
Driver Support: How Does it Work?
Driver Support is often praised as a highly effective service recommended to anyone who struggles with his or her computer setup. Whether you’re running a business with a larger network of computers or you’re owning a single PC at home, this service spares you from the excruciating manual updates of your software drivers.
How does it work? Driver Support has access to a database with over 26 million drivers for every and any software you might be using. To save your time and energy, it actively searches for the drivers that match your software, and then it autonomously downloads and installs them for you. Moreover, the service also comes with professional technical support that’s always just a call/email away.
While Driver Support clearly has its advantages (and also thousands of happy users all over the world), some of us might find the costs-benefits ratio of this subscription a bit uneven.
The subscription fee for this service is currently $9.99/ monthly, which means it will cost you +/- $120 annually. If you, for example, have most of your installed software set to an automatic updating and therefore need Driver Support’s assistance only occasionally, you might find it unnecessarily expensive for you.
Some users also report concerns about the potential bundling of the downloaded software with some other unwanted programs. Although this can usually be prevented by custom/advanced installation settings, it’s still another possible reason for canceling your Driver Support subscription.
Additionally, paid membership with Driver Support includes access to technical support from the company’s technical support team which can include phone support and remote access computer diagnostics. There is no minimum commitment to subscribe to the service, so users may cancel their service with Driver Support at any point without penalty. We have collected some additional information to help you cancel your subscription with Driver Support.
How to Cancel Your Driver Support
Although Driver Support is relatively cheap, there’s no point in paying for the subscription you don’t really need or have any use for. How to get rid of it once and for all without any additional expenses and complications? These step-by-step instructions will explain everything you need to know:
- First Name
- Last Name
- Phone Number
- Email Address
- Billing Address
- ZIP/Postal Code
- Reason for Cancellation
- Last 4 Digits of Card
- Date of Last Charge
- Amount of Last Charge
- Pick up your phone and call (877) 615-2407
- Tell the representative that you’d like to cancel
- Help the representative locate your account by providing the info they ask for
- If applicable, ask for a refund
- If you’re unsure, ask if you’re going to be charged again
- Ask the representative for a receipt, email, or confirmation number
- It’s important to keep the info about your cancellation, just in case!
How to cancel my Driver Support Subscription: Frequently Asked Questions
Here are some of the commonly asked questions on Driver Support and its cancellation policy:
Can I trust Driver Support?
Driver Support is a legitimate company with many years of experience in the field of technical/software-related support. Trustpilot rates this service 4.8/5 based on +13,000 user reviews, which might provide you with some ease of mind too.
Do I really need Driver Support on my computer?
Driver Support facilitates your access to millions of useful software drivers all across the internet. If you’re new to computers or simply want to save your time and energy, this service might be great for you. Nevertheless, experienced computer users will probably find the subscription-based support of this type unnecessary, since they usually can handle all of its tasks manually by themselves.
How do I contact Driver Support?
Driver Support has an official seat registered at 7600 Capital of Texas Highway, Building B, Suite 350 Austin, Texas 78731 USA. You can also contact them by sending your email to [email protected]. Alternatively, try calling (877) 615-2407 between 8 AM and 4:30 PM Central Standard Time.
Does Driver Support provide refunds?
No, Driver Support currently doesn’t offer full or partial refunds for any of its subscription-based services. If you want to cancel your subscription without any loss, do it at the moment when your prepaid period ends and prior to processing of your next payment. Make sure to save any cancellation confirmations you receive for the possibility of future disputes.
What are the best Driver Support alternatives?
If you’re still interested in facilitating your access to software updates, Driver Support is definitely not your only option. Here are some alternative services that might replace it perfectly:
Driver Store Explorer
Driver Store Explorer works very similarly to Driver Support with two major differences. Firstly, it focuses only on the Windows driver store management, making its use easy and fun even for the total beginners. Secondly, this utility is Open Source-based and completely free of charge.
So, what does it do? Driver Store Explorer lets you enumerate and/or list all the packages located in the currently available driver store. The list can be exported as CSV. You can also add and install (stag) any driver package to the store or force delete it. Other functions include column sorting, grouping, selection, etc.
DriversCloud is a complex cloud-based application that scans and analyzes your computer to gather various information on your software and hardware. Besides providing you with a super-detailed report, this data is also subsequently used to locate any outdated drivers and help you keep your computer in the best and most actual state.
Although the DriversCloud app mainly aims at experienced computer users, you’ll surely appreciate its user-friendly interface and simple installation.
From all of these alternatives, DriverMax is probably closest to Driver Support. This popular software automatically updates all your drivers thanks to the built-in scheduler. You’re free to set the program for daily, weekly, or monthly scans, but you can also run a search for any updates manually.
One of the greatest features is its driver backup – if you come across any compatibility issues, it’s easy to restore your previous settings at any time. DriverMax also works as an effective malware filter for increased security of your downloads and updates.
Most people need their computers to work for them as smoothly and reliably as possible. However, sometimes it seems like we switch our roles and work for the computers instead. If you want to eliminate long hours spent on searching, downloading, and installing the drivers you need, services like Driver Support can be really useful.
Nevertheless, as your experience and self-confidence grow, you might realize that paying for the services it provides is unnecessary. If you read our step-by-step instructions above carefully, you should know by now how to cancel Driver Support as smoothly and fast as possible.
We hope our guide provides you with all the information you need to cope with the cancellation process without any major obstacles. If you’re looking for some similar service, the alternatives we recommend might work as appropriate replacements.