How to cancel my Active Advantage

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Active Advantage is a discount savings club that allows you to save on your favorite things. On this page, use the 2 guides to learn how to cancel.

Get together this information:
  • First Name
  • Last Name
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Last 4 digits of Credit Card being charged
  • Order number (if applicable)
  • Phone Number
  • E-mail Address on account
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 1-866-561-0647
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. If applicable, ask for a refund
  5. Ask the representative for a receipt, email, or confirmation number
  6. It’s important to keep the info about your cancellation, just in case!
To cancel by E-Mail:
  1. Create an email requesting to close your account
  2. Help the representative locate your account by providing your account info 
  3. Tell the representative that you’d like to cancel
  4. If applicable, ask for a refund
  5. Ask the representative for a receipt, email, or confirmation number
  6. Shoot the email to ACTIVEadvantage@ACTIVE.com
  7. It’s important to keep the info about your cancellation, just in case!