Still having trouble?
24 Hour Fitness is a fitness gym franchise. On this page, you will find 2 guides to help you find out how to cancel your 24 Hour Fitness membership.
Get together this information:
- First Name
- Last Name
- Phone Number
- Billing Address
- Account Number
- Date of Birth
- Amount of Last Charge
- Email Address
- ZIP/Postal Code
- Reason for Cancellation
- Last 4 Digits of Card
- Date of Last Charge
To cancel by Certified Mail:
- Create a letter and request cancellation within it. Provide all of your account info as listed. Sign and date the letter and keep a copy for your records.
- Using certified mail, send your letter to the address provided to you by the gym
- Pick up your phone and call the phone number for the gym you signed up at or attended most frequently after your letter is received to ensure your account is cancelled
- Ask the representative for a receipt, email, or confirmation number
- It’s important to keep the info about your cancellation, just in case!
To cancel by Phone (Live Agent):
- Pick up your phone and call the phone number for the gym you signed up at or attended most frequently
- Ask for information about cancelling your account
- Help the representative locate your account by providing the info they ask for
- Ask if you are in a contract or free to cancel
- If asked to send a letter follow our instructions to do so!