How Do I Cancel My Shoprunner

ShopRunner is a discount savings club. ShopRunner is owned by the parent company, Kynetic. Kynetic was founded in 2011. Other subsidiaries owned by Kynetic are Fanatics, TeamStore, and Rue La La. Michael Rubin is the Chief Executive Officer for Kynetic. The ShopRunner Chief Executive Officer is Sam Yagan. ShopRunner is also backed by Alibaba Group and American Express. ShopRunner’s headquarters are located in Chicago, Illinois. There are also offices in San Mateo and Philadelphia. ShopRunner has been seen in TC, Wired, Fast Company, and The New York Times.

ShopRunner allows you to enjoy free 2-day shipping, free return shipping, exclusive offers, and many more benefits. There are over 100 stores in the network that you can use the ShopRunner benefits at. Some popular retailers include Neiman Marcus, Soma, Ann Taylor, White House Black Market, Saks Fifth Avenue, Fanatics, It Cosmetics, Jared, Kay Jeweler’s, Staples, Sunglass Hut, 1-800 Flowers, and Chico’s.

When signing up for a membership, you will get a free 3-month trial period. Once you have signed up, you will shop as normal from the stores in the ShopRunner network. During checkout, you will need to sign into your ShopRunner account. You will then select ShopRunner Free 2-Day Shipping before you check out. Your order will arrive within 2 business days after it is shipped. If for any reason you need to return your items, you can return them for free. ShopRunner membership is $79 per year.

You can easily cancel your ShopRunner account. We have included a cancellation guide below for you to follow. The cancellation guide includes the pieces of information you will need when reaching out to the company. There are also specific contact details for ShopRunner. Please continue reading below for more information.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 888-721-7467
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. Ask the representative for a receipt, email, or confirmation number
  5. It’s important to keep the info about your cancellation, just in case!