How Do I Cancel My Seg Pay

SegPay is a payment processing company. The company is based in Deerfield, Florida. The company was founded in 2005. The President and CEO is Cathy Beardsley. The Vice President of Operations is Jeff Rosenzweig. The company handles the billing, customer service, and technical support for various online companies throughout the United States and other international areas.

You may have seen SegPay on your credit card or bank statement recently. This is due to the fact that they are handling the billing for the subscription or membership that you have. Since the company handles the billing, their name (not the actual membership/subscription service) would be on the description of the charge. This ensures the privacy of the billing. More than likely, the subscription that is masked by the SegPay billing details is adult-related and involves some adult content. It is not uncommon for a billing company to handle the billing for these type of subscriptions. SegPay will also handle any customer service issues that may arise. You will need to contact them if you are having issues with logging into your account or even remembering your credentials. You can also access your account by going on their website. On the Consumer Self-Service Portal, you can “Find My Purchase” by entering 2 of the 4 possible search methods: Credit Card, Email Address, Purchase ID, or Transaction Number. If you are having technical difficulties with playing the video content on the adult-related website, you can also contact SegPay. They will access the problem and assist you in solving it. Customer Support is available 24 hours a day, 7 days a week. You can contact via phone or live chat anytime. You will need your contact details so they will be able to pull up your account.

If you would like to cancel your membership or subscription that is billed via SegPay, follow the cancellation instructions below.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Last 4 Digits of Card
  • Account Number
To cancel by E-Mail:
  1. Create an email requesting to cancel your account and billing
  2. Provide your account information
  3. Ask the representative for a receipt, email, or confirmation number
  4. Shoot the email to help@segpay.com
  5. It’s important to keep the info about your cancellation, just in case!
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 88-376-0948
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. If applicable, ask for a refund
  5. Ask the representative for a receipt, email, or confirmation number
  6. It’s important to keep the info about your cancellation, just in case!
To cancel by Web Chat:
  1. Head over to https://cs.segpay.com/spsolo.aspx
  2. Scrolling down, find “Chat with us” at the bottom of the screen
  3. Continue by clicking on “Chat with us” at the bottom of the screen
  4. Tell the representative that you’d like to cancel
  5. Help the representative locate your account by providing the info they ask for
  6. Ask the representative for a receipt, email, or confirmation number
  7. It’s important to keep the info about your cancellation, just in case!
To cancel by Login:
  1. Head over to https://cs.segpay.com/SPSolo.aspx
  2. Put your info in the places provided
  3. Scrolling down, find the option to cancel the billing
  4. Continue by clicking on the option to cancel the billing
  5. It’s important to keep the info about your cancellation, just in case!