Still having trouble?
Pinkplay offers movies, video games, books, music, and more for a monthly fee. To learn how to cancel your subscription, follow these 5 steps.
Get together this information:
- First Name
- Last Name
- Email Address
- Date of Last Charge
- Last 4 Digits of Card
- Reason for Cancellation
- Amount of Last Charge
- Phone Number
- Billing Address
- ZIP/Postal Code
To cancel by Phone (Live Agent):
- Pick up your phone and call 1-877-913-9942
- Tell the representative that you’d like to cancel
- Help the representative locate your account by providing the info they ask for
- Ask the representative for a receipt, email, or confirmation number
- It’s important to keep the info about your cancellation, just in case!