How Do I Cancel My Hand and stone

Hand and Stone is a massage spa franchise. John Marco founded the company in the early 2000s. Marco was a physical therapist. The company’s headquarters are located in Toms River, New Jersey. There are over 250 Hand and Stone franchise locations in the United States and Canada. The CEO of the company is Todd Leff.

Hand and Stone offers an array of massages to customers. They offer Swedish massages, hot stone massages, Himalayan salt massages, sports massages, deep tissue massages, oncology massages, couple massages, and foot massages. Facials are also offered. The type of facials that Hand and Stone offers are classic facials, detox facials, express facials, LED Skin Phototherapy, men’s facials, NuFACE Microcurrent Therapy, rejuvenating facials, and sensitive skin facials. Facials are also available for teens. Hair removal is available as well, removing unwanted hair from your face, back, chest, arms, legs, bikini area, and more. The hair removal is wax-free and botanic. This ensures that the hair removal is safe, clean, and germ-free.

One-time purchases and monthly memberships are available at Hand and Stone. The monthly prices vary, depending on location and services requested. With the membership, you will be able to get one massage or one facial per month for one low monthly payment. You can use your membership at any of the Hand and Stone locations, whether in the United States or Canada. There is also a membership rewards program available for anyone who would like to be a part of it. You will earn five points for every dollar that you spend on services, products, gift cards, upgrades, or membership fees. You will earn 50 points for booking a monthly appointment online or pre-booking an appointment during the initial time of service. You will gain 500 points for joining the Lifestyle Program. You will earn 1000 points for every friend that you refer to Hand and Stone. Once you have earned 4000 points, you can upgrade to a hot stone massage or exceptional (premium) facial. Once you have earned 7000 points, you will be able to redeem for a 50-minute massage or facial. Once you have earned 9000 points, you will be able to redeem for a 50-minute hot stone massage or exceptional facial.

To cancel Hand and Stone, follow the cancellation instructions listed below.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 1-866-889-7866
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. Ask the representative for a receipt, email, or confirmation number
  5. It’s important to keep the info about your cancellation, just in case!