How do I cancel my Equifax Canada

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Equifax Canada is a credit reporting agency for people within Canada. Follow the 2 guides on this page to learn how to cancel your subscription.

Get together this information:
  • First Name
  • Last Name
  • Social Insurance Number
  • Date Of Birth
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • E-mail Address on account
  • Password
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 1-866-640-2273
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. If applicable, ask for a refund
  5. Ask the representative for a receipt, email, or confirmation number
  6. It’s important to keep the info about your cancellation, just in case!
To cancel by Login:
  1. Head over to https://www.consumer.equifax.ca/personal/
  2. Continue by clicking on “Customer Log In”
  3. Login with your email address and password
  4. Continue by clicking on “My account”
  5. Scrolling down, find “Manage Billing”
  6. Continue by clicking on “Manage Billing”
  7. Scrolling down, find “Cancel Membership”
  8. Continue by clicking on “Cancel Membership”
  9. Put your info in the places provided
  10. It’s important to keep the info about your cancellation, just in case!