How Do I Cancel My Cox

Cox Communications is a digital telecommunications company, offering phone, television, internet, and home security services. It was founded in February 1962. It is a subsidiary of Cox Enterprises. The headquarters are located in Atlanta, Georgia. The current President is Patrick J. Esser. The Chairman is James C.Kennedy. The Director is Anne Cox Chambers. Cox employs 20,000 employees and is worth over $10 billion.

Cox offers digital television services. The Cox TV Starter package starts at $25 per month and includes 75+ unique channels. It includes local broadcasting, government, educational, and shopping channels. The Cox Contour TV has over 140 channels and starts at $64.99 per month. There are special offers for new customers. Also, you can add premium channels such as HBO, Showtime, Cinemax, and more. Free HD programming is included in the packages as well.

There are five internet packages available. The first package for $29.99 is the Cox Internet Starter 10, which comes with 10 Mbps download capabilities. The $39.99 package is the Cox Internet Essential 30, which includes 30 Mbps download capabilities. Next is the most popular package, which is the Cox Internet Preferred 100 plan for $59.99 per month and it includes 100 Mbps download capabilities. The Cox Internet Ultimate is $79.99 per month and comes with 300 Mbps download capabilities. The fastest internet service offered is the Cox Internet Gigablast for $119.99 per month, which includes 1000 Mbps download capabilities. Special pricing is available for first-time customers.

The phone service is Voice Premier and includes fourteen digital features. It is only $29.99 per month. There are two options for home security: Cox Homelife for $29.99 per month and Cox Homelife Automation and Security for $59.99 per month. Both plans come with 24/7 smart home security, enabling you to ensure your home is safe even when you are on the go.

If you would like to cancel any of your Cox services, you can read the following guide to ensure that you effectively cancel your services.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Account Number
  • Last 4 digits of Social Security Number
  • 4 digit PIN code on account
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 800-234-3993
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. Ask the representative for a receipt, email, or confirmation number
  5. If you’re unsure, ask if you’re going to be charged again or if anything needs to be returned
  6. It’s important to keep the info about your cancellation, just in case!