Still having trouble?
24KGame is a media service that offers unlimited video game subscriptions. We have included 5 steps to show you how to cancel your subscription.
Get together this information:
- First Name
- Last Name
- Phone Number
- Email Address
- Billing Address
- ZIP/Postal Code
- Reason for Cancellation
- Last 4 Digits of Card
- Date of Last Charge
- Amount of Last Charge
To cancel by Phone (Live Agent):
- Pick up your phone and call 1-877-913-9942
- Tell the representative that you’d like to cancel
- Help the representative locate your account by providing the info they ask for
- Ask the representative for a receipt, email, or confirmation number
- It’s important to keep the info about your cancellation, just in case!