How Do I Cancel My Big Fish Games

Love to play games online? Big Fish Games has you covered! Big Fish Games is both a publisher and distributor of all sorts of games, including new app-driven mobile games! You can subscribe to their website in order to play casual games at your leisure. Need to cancel? Read below!

Get together this information:
  • First Name
  • Last Name
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country (if outside USA)
  • Order Number
  • E-mail Address on account
  • Password
  • First 4 Digits of Card
  • Last 4 digits of Credit Card being charged
To cancel by Web Form:
  1. Head over to https://bigfishgames.zendesk.com/hc/en-us/requests/new
  2. Continue by clicking on the drop down box
  3. Scrolling up, find the option that says “Billing issue”
  4. Help the representative locate your account by providing the info they ask for
  5. Scrolling down, find the blue button that says “Submit”
  6. Continue by clicking on the blue button that says “Submit”
  7. It’s important to keep the info about your cancellation, just in case!
To cancel by Login:
  1. Head over to https://susi.bigfishgames.com/login?
  2. Login with your email address and password
  3. Scrolling down, find “Cancel My Membership”
  4. Continue by clicking on “Cancel My Membership”
  5. Scrolling down, find “Cancel Now”
  6. Continue by clicking on “Cancel Now”