How do I cancel my charges from SafeCart?


SafeCart is a web service which provides a secure shopping cart for online purchases. Utilizing military-grade encryption and security, SafeCart gives online shoppers a simple, safe, and secure payment method. Customers can pay through SafeCart for online purchases from a variety of merchants using a credit card or PayPal account.

If you need to cancel charges from your SafeCart account just follow these steps.

Cancel By Phone

To cancel charges by phone you will need your name, email address, phone number, the order number and the credit card used. Some accounts also require the mailing address.

1. Call SafeCart customer care line at 1-855-432-0727

2. Select option 1 when prompted

3. Request account cancellation

4. Request a refund

The SafeCart customer care line is available Monday through Friday 9AM to 9PM EST. Outside those hours contact customer service via email or the company website.

Cancel By Email

Again, the same information is necessary for canceling.

1. Send an email to SafeCart customer care at [email protected]

2. Request a cancellation and refund

3. Include your name, email address, phone number, and the order number.

Cancel Online

1. Go to https://www.safecart.com/help-center/contact

2. Select “Inquiry About A Refund”

3. Select “Continue”

4. After the page loads type your name, email, confirm email, and the details of your request in the appropriate fields on the form.

5. Select “Submit”

To Cancel Via PayPal

To cancel all payments to SafeCart from a PayPal account follow these steps.

1. Go to https://www.paypal.com/us/home

2. Select the Login button in the top, right corner of the page

3. Enter your email and password

4. On the account home page, select the gear icon in the top, right corner

5. On the account profile page, select the Payments tab

6. Select Manage Pre-Approved Payments

Once on the “manage pre-approved payments” page you have the option to select and cancel SafeCart services. Click “cancel profile” to confirm the cancellation.

For any additional questions regarding SafeCart’s services or to find international customer service phone numbers, you can visit the FAQ page on the SafeCart website at https://www.safecart.com/help-center.