How Do I Cancel My Publishers Clearing House

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Publishers Clearing House is a direct marketing company, sometimes referred to as PCH. PCH offers merchandise marketing and magazine subscriptions alongside sweepstakes and various prize-based games. The company was founded in 1953 by Harold Mertz in order to replace single subscription door-to-door magazine sales with a single vendor selling multiple magazine subscriptions by mail. The well-known sweepstakes were added in 1967. PCH is currently based in Jericho, NY. The company employed approximately 550 employees as of 2014 and generated 840.6 million dollars in revenue per year as of 2013. PCH acquired the search company Blingo in 2006, the online gaming company Funtank in 2010, and then the mobile marketing company Liquid Wireless as of 2012.

A large percentage of Publishers Clearing House’s revenue comes from games and merchandise. Merchandise, including books, media, jewelry, and other items, has been a part of Publishers Clearing House’s business since the 1980s. Games are included on a number of the websites run by the company, which include PCH Search and Win, PCH Lotto, PCH Games, PCH Save and Win, and Candystand. Magazine subscriptions are sold at a discount to subscribers, pricing of each subscription will vary depending on the cover price set by the publisher of each magazine and the discounted rate they have agreed to with PCH.

Most magazine subscriptions do automatically renew after the initial term but can be cancelled at any time by contacting either PCH or the publisher of the magazine directly. More information is available below that will help you if you are trying to cancel a subscription that was purchased via Publishers Clearing House.

Get together this information:
  • First Name
  • Last Name
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Email address on the account
  • Name of Magazine(s)
  • Phone Number
To cancel by Web Form:
  1. Head over to http://pch.custhelp.com/app/ask
  2. Put your info in the places provided
  3. Tell the representative that you’d like to cancel
  4. Ask the representative for a receipt, email, or confirmation number
  5. Continue by clicking on the orange “Continue” button at the bottom of the page
  6. It’s important to keep the info about your cancellation, just in case!
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 1-800-566-4724
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. If you’re unsure, ask if you’re going to be charged again
  5. If applicable, ask for a refund
  6. Ask the representative for a receipt, email, or confirmation number
  7. It’s important to keep the info about your cancellation, just in case!