About Protect America Home Security
Protect America is a new addition to the Brinks Home Security family. Protect America was one of the only companies that provided landline monitoring as well as broadband and cellular home security monitoring before its merger with Brinks. Protect America provides flexible monitoring options to fit almost any budget.
Protect America provides three levels of security: Copper, Silver, and Platinum. The primary distinction between the three is the number of sensors included. When you arm your home security system, motion sensors can be placed at the entryway to doors and windows to detect movement. A standard control panel, one motion detector, one-yard sign, and four window and door stickers are included in all monitoring packages.
The Copper package comes with three door and window sensors. The Silver package comes with nine door and window sensors. 14 door and window sensors are included in the Platinum package. You must select a coverage level plan in addition to a metal tier plan. Any metal tier package can be combined with any connection option. All packages include professional installation guidance. Each of the three metal-tier plans includes a variety of service options.
Protect America's landline monitoring package is the most straightforward option. When the alarm system detects a trigger, it connects to the Protect America security monitoring center via your landline phone line. The broadband package option, as the name implies, uses your home's broadband internet connection to send alerts to the Protect America monitoring center. Broadband connections are typically much faster than landline connections. When you opt for cellular monitoring, your home is constantly monitored via the same networks that cell phones use to provide service. This option also allows you to control your home's system via the Protect America SMART Connect app.
In addition to the standard packages, you can add indoor and outdoor cameras, as well as a few other smart home devices and features. When someone approaches your door, the video doorbell begins recording. The glass break detector device detects the sound of glass breaking in your home. It will sound an alarm if it detects that a window or glass door has been smashed. The Smart Lock Pro is a keyless lock that fits over any standard deadbolt lock to provide keyless entry into your home. Not all smart devices work with every package. If you want to include video doorbell streaming in your package, for example, you'll need a broadband internet connection.
The cost of your Protect America plan will vary depending on where you live, the plan you select, and any add-ons you choose. The Copper Package costs $19.99 per month for landline service and $41.99 per month for broadband and cell phone service. The Silver Package includes a landline for $37.99 per month and broadband and cellular services for $49.99 per month. The Platinum Package costs $42.99 per month for landline service and $54.99 per month for broadband and cell phone service. Protect America's standard packages include no professional installation or hardware fees. If you add a video doorbell, glass break detector, or other optional protection to your package, you may incur additional hardware costs.
The fact that there are no upfront costs distinguishes Protect America from other home security companies. Customers can instead pay for their equipment through their monthly bill, with no interest charged. Protect America is thus one of the most affordable home security companies in the industry. While other companies charge anywhere from $99 to $1,000 in upfront fees, Protect America currently charges none. Those who want to buy their equipment outright can still do so. If a customer wishes to purchase devices from Protect America in advance, they may do so, which will result in a lower monthly fee. Protect America charges fair prices for its services and equipment. Other security companies require homeowners to call in for a quote. Protect America's website displays all of this information and allows customers to get an instant quote by designing their home security system or selecting one of the company's packages.
Protect America provides a free lifetime warranty on all equipment and packages. If any of their equipment fails or stops working, the company will replace it for free as long as you are a customer. Your rate is locked in once you sign a contract with Protect America. As long as you are under contract, they will not raise your monthly monitoring fees. When you sign a contract with Protect America, your rate is locked in, which means that even if the company raises its service prices, it cannot raise your rate. Other companies, such as Xfinity, do not guarantee a fixed rate after a year.
Protect America is a do-it-yourself security solution, which means you install the security equipment at home without the assistance of a professional. The DIY installation is straightforward and will take you less than an hour to complete. The simple process is backed up by 24/7 support and a library of online video tutorials. This can provide consumers with peace of mind if they want to get their home security system installed quickly and easily.
Protect America Home Security CANCEL GUIDES
Get together the following account information:
- First Name
- Last Name
- Phone Number
- Email Address
- Username
- Password
- Billing Address
- City
- State/Province/Region
- ZIP/Postal Code
- Country
- Reason for Cancellation
- Last 4 Digits of Card
- Date of Last Charge
- Amount of Last Charge
- Verbal Password
Phone (Live Agent)
Follow these steps:
- Pick up your phone and call 800-951-5111
- Pick phone menu option 4
- Ask for information about cancelling your account
- Create an email containing all of your account information
- Tell the representative that you'd like to cancel within the email
- Shoot the email to [email protected]
- wait 2-3 days for your cancellation to be processed, then call back to confirm that your account is cancelled
MORE ABOUT Protect America Home Security
Address | |
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Address 1 | 3800 Quick Hill Road |
Address 2 | Building 1-100 |
City | Austin |
State/Province/Region | TX |
Zip/Postal Code | 78728 |
Country | United States |
Contact Information | |
---|---|
Phone 1 | 1-800-951-5111 |
Phone 2 | 1-800-951-5103 |
Phone 3 | 1-888-951-5136 |
Email 1 | [email protected] |
Email 2 | [email protected] |
Twitter Url | https://twitter.com/protectamerica |
Facebook Url | https://www.facebook.com/ProtectAmerica |
Main Site Url | https://www.protectamerica.com |
Help Site Url | https://www.myprotectamerica.com/ |
Web Chat Url | https://www.myprotectamerica.com/ |
Policies | |
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Terms Of Service Url | https://www.protectamerica.com/terms-and-conditions |
Privacy Policy Url | https://www.protectamerica.com/privacy-policy |