How Do I Cancel My PDFfiller

PDFfiller is a document management website. The platform proves online editing, cloud storage, and electronic signature services. You can email, fax, print, or save documents to your computer. The company was founded in 2008. It is based in Brookline, MA. PDFfiller has been accredited with the Better Business Bureau since April of 2013 and has a “B” rating. To date (for 2019), there have been over 10,000 forms filled, over 900 forms signed, and over 900 forms sent. With PDFfiller, everything is done online, so you will not have to worry about having a printer, pens, scanner, fax machine, or stamps. PDFfiller is top-rating amongst its worldwide customer base.

There are two membership types available: Basic and Premium. Basic membership is for one user. You can upload, edit, fill, or type any PDF or document anytime, email/SMS, print, fax, download your document anytime, anywhere, highlight, annotate, and draw on your document, eSign using DigiSign Technology, create e-signature using smartphone or tablet, secure data with bank-level encryption, use the free IOS app, and get a fax number (for $19.99 per month). The Basic membership is $20 per month and includes 24-hour customer support turnaround time. The Premium membership is $40 per month and includes live customer support chat. It includes the same features as the basic plan, plus you can reinstate previous versions of documents, create customized signature workflows, host fillable forms on your website or through a QR Code, protect sensitive information with encrypted folder, request signatures and get notified when documents are signed, keep track of logins and document access with Audit Trail, custom brand your email communication, request signature authentication certificates, and get a fax number (for $9.99 per month). With Premium membership, there can be up to five users.

If you would like to cancel PDFfiller, follow the cancellation instructions below.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
To cancel by Web Chat:
  1. Head over to https://www.pdffiller.com/en/support.htm
  2. Continue by clicking on Live Chat
  3. Put your info in the places provided
  4. Tell the representative that you’d like to cancel
  5. Help the representative locate your account by providing the info they ask for
  6. If applicable, ask for a refund
  7. Ask the representative for a receipt, email, or confirmation number
  8. It’s important to keep the info about your cancellation, just in case!