How Do I Cancel My Pacific Gas and Electric Company

Still having trouble?
Start Online Cancel Form

Pacific Gas and Electric Company is a utility company that offers electricity and natural gas. The company was started in 1905 by George H. Roe after California’s Gold Rush. The company is located in San Francisco, CA. The company is managed by PG&E Corporation. The Chairman of the Board is Forrest E. Miller. The President and CEO is Nikolas Stavropoulos. It is one of the largest electric utility companies in California. Pacific Gas & Electric Company currently serves most of the northern California area from Bakersfield to the Oregon border. They currently have 5.2 million households. The company is overseen by California Public Utilities Commission.

Pacific Gas and Electronic Company offers residential and business services. There are various plans that are available. For electricity, if you use a high amount of electricity and can reduce your usage during 4pm-9pm, you can benefit from the Time-of-Use plan. This rate varies based on everyday usage and the season. Included is a baseline credit that offers you a discount if your usage is below the baseline. The Time-of-Use E-TOU-B plan is for people who use high amounts of electricity but can reduce usage during the peak time of 4pm-9pm on weekdays. With this rate plan, there is no baseline allowance or pricing tiers. The Time-of-Use E-TOU-A plan is for those who use less electricity and can reduce usage during the peak time of 3pm-8pm on weekdays. This plan includes a baseline credit that offers a discount to customers who use less than the amount allowed in the baseline. The Tiered Rate E-1 is for people who conserve energy throughout the month. With this rate plan, there are multiple pricing tiers, and you can use your allotted electricity each month, your tier plan is upgraded. The EV-A and EV-B plans are non-tiered and are if you use an electric vehicle. Specific rate pricing can vary due to the time of day and season. There are also Solar Rate plans available.

If you are moving from the coverage area, continue reading for more information on how to cancel Pacific Gas & Electric Company.

Get together this information:
  • First Name
  • Last Name
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Last 4 Digits of Account Holders Social Security Number
  • Account Number
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 1-800-743-5000
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. If you’re unsure, ask if you’re going to be charged again
  5. Ask the representative for a receipt, email, or confirmation number
  6. It’s important to keep the info about your cancellation, just in case!