Norton AntiVirus, a Symantec product, is probably one of the best well-known pieces of software thanks to it’s free trials offered by computer manufacuters and internet service providers alike. You’re able to subscribe to premium offerings directly through the software, but often may find your self unable to stop charges through the friendly interface that protects your computer. We’ve included steps below if you find yourself needing to cancel your Norton subscriptions.
Get together this information:
- First Name
- Last Name
- Phone Number
- Email Address
- Username
- Password
- Billing Address
- City
- State/Province/Region
- ZIP/Postal Code
- Country
- Reason for Cancellation
- Last 4 Digits of Card
- Date of Last Charge
- Amount of Last Charge
To cancel by Phone (Live Agent):
- Pick up your phone and call 800 695-0678
- Tell the representative that you’d like to cancel
- Help the representative locate your account by providing the info they ask for
- If you’re unsure, ask if you’re going to be charged again
- If applicable, ask for a refund
- Ask the representative for a receipt, email, or confirmation number
- It’s important to keep the info about your cancellation, just in case!
To cancel by Login:
- Head over to Norton.com
- Login with your username and password
- Continue by clicking on “automatic renewal”
- Continue by clicking on “OFF” for each product listed
- It’s important to keep the info about your cancellation, just in case!