How do I cancel my Mate1 account


Mate1.com is an online dating site where you can meet and chat with other singles. The site currently has over 30 million members.

You can either register as a free Guest Member, or pay for a Full Membership in which you get access to all of the paid services. There are several payment options including a monthly plan, 3-month plan, and a 6-month plan. Mate1.com also offers promotional trial memberships.

Note: unless you cancel your subscription before your plan or trial period ends, you will be billed for the next term.

If you find your Mate1.com membership no longer needed, follow these simple steps to cancel your subscription:

How To Cancel Your Subscription:

Via Online:

You will need: Your Mate1.com login username and password

  1. Go to Mate1.com and login to your account
  2. Click on “My Settings”
  3. Click on “Account Settings”
  4. Click on “Subscription Status” and follow instructions to cancel your membership
  5. Confirm subscription. You will receive a confirmation email.

Via Phone:

You will need: Your Mate1.com account info including full name, date of birth, and billing address

  1. Call 1-888-688-4760
  2. Request paid membership to be cancelled

Via Email:

  1. Send an email to membersupport@mate1.com and request a cancellation. Make sure to include your full name and billing address in the email.

Once you cancel your subscription, you will have access to the paid services until your last paid term ends. After that, you will be registered as a free guest member.

To cancel your free account and have your profile removed from Mate1.com, go to Account Settings, and choose Remove Profile. You will be directed to deleting your profile permanently.