How Do I Cancel My MacKeeper

MacKeeper is utility software for Mac computers distributed by Kromtech Alliance. The software was initially developed in 2009 by a company Zeobit. Zeobit sold MacKeeper to Kromtech Alliance Corp as of April 2013. Kromtech is based on Cologne, Germany. Mackeeper includes anti-malware scanning engine from Avira, an encryption tool that can encrypt and secure files or folders with a password, a data recovery tool for recovering files that were unintentionally deleted, backup software that can be used to copy files to a USB flash drive, external hard drive or FTP server, a data erasure tool for permanently deleting files, and a disk cleaner that finds and removes junk and unnecessary files on the hard drive in order to free up space.

Additionally, Mackeeper offers an anti-theft service that can track your Mac’s location in case it’s stolen and take a picture of the thief using iSight. The picture plus the detailed location report will be emailed to you with instructions on what to do next. Mackeeper offers 4 options for the purchase of a license to download and use the software. A monthly membership is $14.95 charged monthly until cancelled. 6-month subscriptions are discounted to $9.94 per month charged once every 6 months as a single charge of $59.64 until cancelled. 12-month subscriptions are $7.95 per month charged annually as a single charge of $95.40 until cancelled. Finally, a 24-month plan is $4.95 per month charged as a single charge of $118.80 every 24 months until cancelled. Plans can be cancelled at any time, more information on how to cancel your Mackeeper membership can be found below.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
To cancel by Login:
  1. Head over to
  2. Login with your username and password
  3. Continue by clicking on “My Licenses”
  4. Continue by clicking on “Manage” on any active licenses
  5. Continue by clicking on “Cancel” for each active license
  6. It’s important to keep the info about your cancellation, just in case!
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 888-572-5876
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. Ask the representative for a receipt, email, or confirmation number
  5. It’s important to keep the info about your cancellation, just in case!