How do I cancel my Keranique


Keranique is a hair regrowth system for women. They offer risk-free trials, as well as a 120-day money back guarantee that you can order by phone or online. You can purchase the whole Keranique system set or individual products.

If you find your Keranique products no longer needed, follow the steps below to cancel your subscription.

*Important things to note:

  • If you bought the whole Keranique system directly through the Keranique website or by phone, you will be signed up for their auto-ship delivery program. This means that unless you cancel your subscription after your initial purchase, they will continue to bill you and send you a 3 month supply every 90 days.
  • If you signed up for a risk-free trial, you must cancel before the trial period ends to avoid being charged. If you do not cancel, you will be added to their auto-ship delivery program.
  • According to the website, if you only purchase an individual product, you will be not added to their auto-delivery program.

How To Cancel Your Keranique Subscription:

Via Online:

You will need: Your invoice number from your purchase.

  1. Go to https://myaccount.keranique.com/login
  2. Enter your invoice number to log in
  3. Follow the steps to cancel your subscription

Via Phone:

You will need: Your contact info including full name and billing address.

  1. Call 1-888-237-4131 and request your subscription to be cancelled.
  2. Ask for a confirmation email.

Via Email:

  1. Send an email to info@keraniquesystem.com and request a cancellation. Make sure to include your contact information and billing address in the email. Wait for a clear confirmation.