Identity Guard is an identity theft monitoring and protection service based in Chantilly, VA. The service was launched in 2001 by Intersections Inc. Intersections was founded in 1996. As of 2016 Identity Guard also launched a service for businesses to purchase and provide identity theft protection services to their customers after a breach or as a benefit to their employees. Identity Guard offers multiple plan tiers for their services; individual plans start with the Value Plan for $8.99 per month. The Total plan for individuals adds monthly credit monitoring with an overall score for $19.99 per month, while the Premier individual membership adds monthly credit reports from all three bureaus and costs $24.99 per month. The Value plan for families is $14.99 per month for the household. The Total level plan for families is $29.99 per month, while the Premier tier for families is $34.99 per month. From time to time a free trial period may be offered, but the time allowed for the trial period may vary. All plans automatically renew at the end of each billing period until cancelled by the member, but there is no contract and any of the plans may be cancelled at any time without penalty. Refunds may or may not be available depending on the plan that is chosen but a user will have access until the end of their paid period after cancelling renewal regardless. More information that may help you if you wish to cancel your Identity Guard plan may be found below.
- First Name
- Last Name
- Phone Number
- Email Address
- Username
- Password
- Billing Address
- City
- State/Province/Region
- ZIP/Postal Code
- Country
- Reason for Cancellation
- Last 4 Digits of Card
- Date of Last Charge
- Amount of Last Charge
- Last 4 Digits of Account Holder’s Social Security Number
- Date of Birth
- Pick up your phone and call 800-452-2541
- Tell the representative that you’d like to cancel
- Help the representative locate your account by providing the info they ask for
- Ask the representative for a receipt, email, or confirmation number
- It’s important to keep the info about your cancellation, just in case!