How Do I Cancel My Hylaplay

Hylaplay is one of several sites that specialize in digital and streaming content online. Hylaplay is owned by Digital Spread LLC which also operates and is incorporated in Wilmington, DE while Hylaplay offices are located in Miami, FL. Hylaplay offers a monthly subscription which provides its users access to the library of various things offered by the site including classic novels available to read online, music to stream via the website or mobile application, movies and television shows to stream, and games to play via the site. Initially, when signing up, users receive a 5-day free trial to try out the site and decide whether to continue or cancel the subscription. If not cancelled during the free trial the account will automatically convert to a standard paid account. Paid accounts are charged $39.95 per month for continued access to the site and library of content. Paid accounts are charged monthly and will renew automatically each month unless cancelled by the user. Hylaplay memberships do not have a minimum subscription term and can be cancelled at any time the user desires to stop using the site. Refunds may be available depending on when you were charged and how soon after the charge you cancel. Further information about cancelling a Hylaplay account can be found below.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • First 4 Digits of Card
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 1-888-983-0264
  2. Choose phone option 1 and then option 4
  3. Tell the representative that you’d like to cancel
  4. If you’re unsure, ask if you’re going to be charged again
  5. Ask the representative for a receipt, email, or confirmation number
  6. It’s important to keep the info about your cancellation, just in case!