How Do I Cancel My Equifax Canada

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Equifax Canada is the Canadian division of Equifax, Inc. It is a consumer credit reporting agency. It is considered one of the “Big Three” of credit reporting and monitoring agencies, along with Experian and TransUnion. Equifax was founded in 1899 by Cator Woolford and Guy Woolford. The company started out as a Retail Credit Company, eventually changing into a publicly traded company. The Equifax home headquarters are located in Atlanta, Georgia, and the Canadian branch is located in Toronto, Ontario.

Equifax Canada offers various credit services, including disputes, fraud protection, identity protection, credit scores, and credit monitoring. The Equifax Identity Pro is $11.95 and includes ID Theft Assistance, Internet Scanning, Lost Wallet Assistance, Equifax Credit Report Monitoring, and ID Theft Insurance. Equifax Complete Advantage is $16.95 per month and includes Equifax Credit Report Monitoring, daily access to Equifax credit report and score, credit score trending, and ID Theft Insurance (up to $25,000). The Equifax Complete Premier Plan is $19.95 and includes Identity Restoration, Internet Scanning, Lost Wallet Assistance, credit report monitoring, credit score monitoring, daily assess to credit report and credit score, credit score trending, and ID Theft Insurance (up to $50,000). The Equifax Complete Friends and Family is for two adults and is $29.95 per month. It includes ID Restoration, Internet Scanning, Lost Wallet Assistance, credit report, and credit score monitoring, daily assess to credit report and credit score, credit score trending, and ID Theft Insurance (up to $50,000). All plans included unlimited access to Customer Care. Customer Care is available from 8am-12am eastern standard time, daily.

Follow the step-by-step cancellation instructions below to cancel your Equifax Canada membership.

Get together this information:
  • First Name
  • Last Name
  • Social Insurance Number
  • Date Of Birth
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • E-mail Address on account
  • Password
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 1-866-640-2273
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. If applicable, ask for a refund
  5. Ask the representative for a receipt, email, or confirmation number
  6. It’s important to keep the info about your cancellation, just in case!
To cancel by Login:
  1. Head over to https://www.consumer.equifax.ca/personal/
  2. Continue by clicking on “Customer Log In”
  3. Login with your email address and password
  4. Continue by clicking on “My account”
  5. Scrolling down, find “Manage Billing”
  6. Continue by clicking on “Manage Billing”
  7. Scrolling down, find “Cancel Membership”
  8. Continue by clicking on “Cancel Membership”
  9. Put your info in the places provided
  10. It’s important to keep the info about your cancellation, just in case!