How Do I Cancel My DTE Energy

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DTE Energy is an energy provider based in the Detroit, Michigan area of the USA. The company provides electric services to approximately 2.2 million customers in Southeastern Michigan, and natural gas utility services to 1.3 million customers in the state of Michigan.

DTE employs approximately 10,200 people as of 2017 and operates 19 coal-based power generating plants with plans to retire an additional 8 plants by the year 2023. The company has also invested significant funds in recent years toward the research and development of renewable energy options to offer those plans to customers in the future.

As with many electric service providers, the pricing for DTE service will vary based on a variety of factors. Pricing can be impacted by location, amount of electricity used by the household per billing cycle, and which plan is selected. Several plans are offered with lower prices for use during off-peak hours, balanced billing options, and some low-income programs to assist low-income households with managing their energy service costs. The same factors will also impact the pricing for natural gas services obtained through DTE energy. Some customers may be asked to pay a deposit for service depending on their address, plan, and billing and credit history. Most of the plans offered by DTE energy do not have a minimum term and can be cancelled at any time without penalty but customers should always check the terms of their plan for more detailed information on this question. More information is included below to assist you in cancelling electric or natural gas service for your residential or business account with DTE Energy.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 800-477-4747
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. Ask the representative for a receipt, email, or confirmation number
  5. It’s important to keep the info about your cancellation, just in case!