How Do I Cancel My Donutplay

Donutplay is a media library and streaming service. The site is owned and operated by the Chalon corporation. Chalon is based in Charlotte, North Carolina. Members of Donutplay have access to a large media library that includes over 1 million media titles, including movies, video games, electronic books, and music. Donutplay states that new content is updated and added to the site on a daily basis to keep the library as up to date as possible. Donutplay states their media library includes more than 10,000 movies, 5,000 games, 20,000 books, and 100,000 albums. Premium memberships also include a complimentary tablet to use for accessing Donutplay content.

Premium memberships are available in three different payment plan options. A monthly premium membership is available for $39.95 per month which is billed every 30 days. These memberships renew automatically each month and can be cancelled at any time without penalty. A 3-month membership is available for $16.65 per month which is billed every 30 days. These memberships also renew each month automatically, but unlike monthly memberships, these must be kept for the 3-month commitment before they are eligible to be cancelled. 5-month memberships are available for $12.99 per month billed every 30 days. These memberships also renew automatically every month but like the 3-month memberships must be kept for the 5-month commitment period before being eligible to be cancelled. If a member cancels their premium membership they may downgrade to a free account which allows for the purchase of content on a per-item basis. Refunds are sometimes available for the unused time that remains on a premium membership when cancelled. More information is available below to assist in cancelling your Donutplay membership.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 1-888-991-4415
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. Ask the representative for a receipt, email, or confirmation number
  5. If you’re unsure, ask if you’re going to be charged again
  6. It’s important to keep the info about your cancellation, just in case!

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