How Do I Cancel My AT&T Go Phone

AT&T GoPhone is a prepaid service offered by AT&T. It is a subsidiary of AT&T Inc. AT&T Inc. was founded in 1983. It is one of the largest telecommunication companies in the United States. It is a publicly traded company and is based in the Whitacre Tower in Dallas, Texas. The chairman, CEO, and president of the company is currently Randall L. Stephenson. The services are currently available worldwide.

GoPhone originated in 1987 by founder, Craig McCaw who owned McCaw Cellular. It was sold to Cingular in 1995. Cingular became AT&T Wireless in 2004. The GoPhone was an alternative option for customers who do not want to be locked into a committed contract service. It is a prepaid service offered, with no contracts or obligations. The plans are typically “pay-as-you-go” meaning that you pay for your service upfront and once a month, eliminating the chances for overages or hidden costs. There is also no credit check needed to obtain the GoPhone service, meaning that it is available for anyone who wants to sign up, without restrictions.

The GoPhone was renamed in 2017 to AT&T Prepaid. There are currently four plans available under AT&T Prepaid. The first plan is the $35 per month plan that includes unlimited talk, text, and 1GB of data, along with mobile hotspot and HD video streaming. The $50 per month plan includes unlimited talk, text and 8GB of data, along with mobile hotspot, HD video streaming, and unlimited talk and text to Mexico and Canada. The $65 per month plan includes unlimited talk, text, and data, along with unlimited talk and text to Mexico and Canada. The highest plan is the $85 per month plan, which includes unlimited talk, text, and data, with up to 10GB of mobile hot-spotting. Additionally, it includes HD video streaming as well as unlimited talk and text to Mexico and Canada. If you choose auto-pay, meaning having your monthly payment automatically deducted each month, you may qualify for $5-10 discount off of your bill.

If you’d like to cancel AT&T GoPhone, you can easily do so by following the instructions listed below in the guide.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Account PIN
  • E-mail Address on account
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 1-800-901-9878
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. Ask the representative for a receipt, email, or confirmation number
  5. It’s important to keep the info about your cancellation, just in case!