How Do I Cancel My AT&T Wireless

Still having trouble?
Start Online Cancel Form

AT&T Wireless is a subsidiary of AT&T Inc. AT&T was founded in 1983. AT&T Wireless was founded as Cingular Wireless in 2000. In 2006, the name changed to AT&T. It is one of the largest telecommunications in the United States. It is a publicly traded company and is based in Whitacre Tower in Dallas, Texas. The Chairman, Chief Executive Officer, and President of the company is Randall L. Stephenson. AT&T Wireless is now known as AT&T Mobility. The services are currently available to customers in the United States, Puerto Rico, and U.S. Virgin Islands. The President of AT&T Mobility is David Christopher. The AT&T Mobility headquarters are located in Brookhaven, GA. There are over 75,000 employees at the headquarters. Currently, there are 5,000 AT&T Wireless retail stores with 2,900 of those being owned and 2,100 stores being authorized dealers.

The Unlimited Plans are for heavy streamers who need unlimited data. The AT&T Unlimited & More is $70 per month for one line. It includes unlimited talk, text, and data, SD streaming, Live TV with 35+ channels, and unlimited talk, text, and data included for Mexico and Canada. AT&T Unlimited & More Premium is $80 per month for one line. It includes unlimited talk, text, and data, HD streaming, Mobile Hotspot, Live TV, unlimited talk/text/data to Mexico and Canada, and Premium entertainment. The Mobile Share Plus plans are for people who do not need unlimited data. The AT&T Mobile Share Plus 3GB plan is $50 per month for one line and comes with unlimited talk/text plus 3GB of data, SD streaming, Mobile Hotspot, Rollover Data, talk/text/data to Mexico, and eligibility to the Signature Program discount. The AT&T Mobile Share Plus 9GB plan is $60 per month for one line and includes unlimited talk/text plus 9GB of data, SD Streaming, Mobile Hotspot, Rollover Data, talk/text/data to Mexico, and eligibility for Signature Program discount.

To cancel AT&T Wireless, follow the cancellation instructions below.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 1-800-331-0500
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. If applicable, ask for a refund
  5. If you’re unsure, ask if you’re going to be charged again
  6. Ask the representative for a receipt, email, or confirmation number
  7. It’s important to keep the info about your cancellation, just in case!