How do I cancel my AT&T Go Phone

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AT&T Go Phone is a prepaid phone service offered by AT&T. Here are 5 steps to show you how to cancel your account with AT&T Go Phone.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Account PIN
  • E-mail Address on account
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 1-800-901-9878
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. Ask the representative for a receipt, email, or confirmation number
  5. It’s important to keep the info about your cancellation, just in case!