Still having trouble?
AT&T Go Phone is a prepaid phone service offered by AT&T. Here are 5 steps to show you how to cancel your account with AT&T Go Phone.
Get together this information:
- First Name
- Last Name
- Phone Number
- Account PIN
- E-mail Address on account
To cancel by Phone (Live Agent):
- Pick up your phone and call 1-800-901-9878
- Tell the representative that you’d like to cancel
- Help the representative locate your account by providing the info they ask for
- Ask the representative for a receipt, email, or confirmation number
- It’s important to keep the info about your cancellation, just in case!