How Do I Cancel My Adobe

Adobe is a computer software company based in San Jose, CA. The company was founded in the winter of 1982 by founders, John Warnock, and Charles Geschke. It was started in John Warnock’s basement at his home in Mountain View, CA. The name of the company comes from a creek that ran behind Warnock’s house known as the Adobe Creek. Though the headquarters are located in San Jose, there are also locations in San Francisco, Massachusetts, New York, Minnesota, Utah, and Washington. There are also international locations in Noida and Bangalore in India. The Chairman and CEO of Adobe is Shantanu Narayen. The CFO is John F. Murphy. The CTO is Abhay Parasnis.

Adobe has several computer software programs, including graphic design software, web design programs, video editing, animation, visual effects, audio editing software, eLearning software, digital marketing management software, server software, formatting software, web-hosted services, Adobe Stock, and Adobe Experience Platform. The most popular software offered is Creative Cloud, which includes products like Photoshop, Adobe Spark, Adobe XD, and Illustrator. It is available for individuals, businesses, students & teachers, or schools & universities. Pricing ranges from $9.99-79.99 per month, depending on the products purchased. Other types of products including Marketing & Commerce, PDF & E-Signatures, and Business Solutions. Products are available to individuals, businesses, and schools & universities. There are products that include one-time purchasing and/or monthly memberships. Adobe Support is available to customers. You can search the Help Center for Troubleshooting and how-tos. You can ask the community in the Community forums. Enterprise Support is available to larger businesses. Adobe Support can be downloaded to your device.

If you would like to cancel any Adobe subscriptions, you can easily do so. Simply follow the cancellation instructions that are included on this page.

Get together this information:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
To cancel by Phone (Live Agent):
  1. Pick up your phone and call 1 (800) 833-6687
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. Ask the representative for a receipt, email, or confirmation number
  5. It’s important to keep the info about your cancellation, just in case!