Still having trouble?
1&1 Internet provides various internet services. We have included 6 steps on this page to show you how to cancel your 1&1 Internet account.
Get together this information:
- First Name
- Last Name
- Phone Number
- Email Address
- Billing Address
- ZIP/Postal Code
- Reason for Cancellation
- Last 4 Digits of Card
- Date of Last Charge
- Amount of Last Charge
- Customer ID
To cancel by Login:
- Head over to https://www.1and1.com/
- Login with your Customer ID and Password
- Pick the package you want to cancel
- Scrolling down, find “My Data”
- Continue by clicking on the switch next to “Auto-renewal” to turn it off
- It’s important to keep the info about your cancellation, just in case!