Xbox Live

Mission Success

If you currently have an Xbox Live membership but no longer want to set it up for another round of renewal, consider these different methods that you can use to cancel your Xbox subscription. Here are the tips I wish I had going through the process. Tell me the method that you found worked best in the comments below.

Safe Bet: Call The Hotline

The most advisable way for you to cancel Xbox subscription is to pick up the call and dial the toll-free Xbox support. You may easily reach their customer service representative at (800) 469-9269. Make sure that you place your calls between 9 am and 1 pm Eastern Standard Time. Once a representative picks up the line, ask him how you can go about the whole Cancel Xbox Subscription process. Their friendly customer representative will surely be glad to help you through the process.

Make sure that you give the customer service representative on the other line the correct gamer tag, so as to ensure that you will be able to cancel Xbox Live membership right then and there. Do not be surprised if you are asked to verify certain details about yourself and to answer your secret question.

Cut Off the Head: Turning Off the Automatic Renewal Option

You may also cancel your Xbox subscription simply by turning off the auto renewal settings that you have in your account. Once you do so, your account Xbox Lice membership will automatically be cancelled after the predetermined gaming period.
All you have to do is to sign into your account and click Chance beside the Automatic Renewal option. This should allow you to turn your automatic renewal setting OFF. Going down this route will allow you the benefit to still continue your gaming until your paid membership period expires.

Cut the Roots: Remove All Payment Options

Another thing that you may do in order to cancel Xbox Live membership is to remove all the payment options that you have linked to your account. You may do this by logging into your account and managing your payment options. Simply remove all the linked credit cards one by one.

When you remove the last payment option that you have on your list, you will receive a warning that your account will be cancelled after a certain period of time. Simply agree to these terms. Avoid refreshing the page or clicking Back to avoid invalidating your cancellation.

The Lawyer Method: Force Cancellation of Contract

You might recall that you agreed to a two-year holding period when you signed up for your Xbox Live membership. If you want to cancel your account before the two year lapses, then you may have to go through a forced cancellation of your contract. You will be charged with an Early Cancellation Fee if you wish to go down this route.

You will have to visit the Xbox cancellation page and select Cancel Membership. If you are a hundred percent sure that you want to cancel your Xbox Live membership, click on Cancel my Membership. If not, select Keep my Membership.

After this, you will be generated shown a cancellation receipt that will bear the Early Cancellation Fee that you will be charges if you did not finish your two-year contract.

References:

Xbox: Cancel your XBOX Live Gold Membership
Xbox: How to Cancel your 2 Year Xbox LIVE Gold Contract Subscription
How to Cancel Xbox Live
WikiHow: Cancel Xbox Live